We want you to be thrilled with the products we sell and the service we provide. If you are not satisfied with your purchase we'd be happy to help fix the problem. Items purchased can be returned within 30 days of delivery for a refund or exchange.  To request a return or exchange, please email info@sparkjump.fun with your order number.  Customer is responsible for return shipping fees, unless the incorrect item was sent or the item was received damaged upon delivery. Refunds may take up to 30 days to reach your account.

For additional support, you can call us at 512-686-8020 (Monday - Friday, 9AM-5PM CST)

Damages and issues

In the unlikely event that we've made an error with your order or a product is defective or damaged in shipping, please call us immediately at 512-686-8020 or email us at info@sparkjump.fun so that we can make it right!