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Shipping Policy

Because we stock all of our items, all orders are processed and shipped within 1-2 business days. In many cases, your items will even ship the same day! We treat every item you purchase as if it were our own and we take extreme care in packaging each order.

Shipping:

We offer FREE shipping on standard orders. We also offer Expedited and Overnight shipping options. 
All items are shipped from our warehouse (1220 Satterwhite Rd, STE 104, Buda, TX 78610).
All items are shipped by either UPS or United States Postal Service(USPS).

Shipment Method Estimated Delivery Time Shipment Costs
Standard 2-6 Days  FREE
Expedited 3-5 Days Carrier Rate
Overnight 1-2 Days
Carrier Rate
Rules & Exceptions
* Shipping methods only apply to orders shipped within the 48 contiguous United States.
* The delivery times for standard delivery are approximate. Because we carry all of our products in stock, we will make every effort to ship out your order the following business day.
* During severe weather conditions or other natural disasters, delivery times may be delayed.
* Note that the shipping times listed above do not take into account national holidays. Because we can not make shipments when the United States Postal Service is closed, please adjust the above times accordingly when the post office is shut down.

Our Refund Policy

We want you to be thrilled with the products we sell and the service we provide. If you are not satisfied with your purchase we'd be happy to help fix the problem. Items purchased can be returned within 30 days of delivery for a refund or exchange.  To request a return or exchange, please email info@sparkjump.fun with your order number.  Customer is responsible for return shipping fees, unless the incorrect item was sent or the item was received damaged upon delivery. Refunds may take up to 30 days to reach your account.

For additional support, you can call us at 512-686-8020 (Monday - Friday, 9AM-5PM CST)

Damages and issues

In the unlikely event that we've made an error with your order or a product is defective or damaged in shipping, please call us immediately at 512-686-8020 or email us at info@sparkjump.fun so that we can make it right! 

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